The universe just won't let us live in peace. The moment our program sees signs of settling down, something will come our way to shake up the dust.
After the innocuous event involving our boss and some of our teammates, another storm is brewing -- six of our people will be transferred to another account. This means from the twenty five people we have (excluding two supervisors and two leads), we will be reduced to nineteen.
Management says we're overstaffed. I say NO WE'RE NOT. What with the system latency we have to put up with day after day -- which by the way is another irritating issue with a simple solution but, for some weird reason it almost feels as if there's a conspiracy against us, our IT department doesn't do anything about -- and the occasional random unfortunate event, it's pretty apparent that we are just properly staffed. I can't even pull people out for up-training and coaching we so desperately need!
Sigh. I say it's one of the many desperate measures management has been making recently just to cut corners. I doubt transferring people would help though. Our group is very small, and people have already expressed intent on resigning if ever they get chosen to be transferred. Bad move for management. No one wins.
And even I, who normally wouldn't even spare half a glance -- let alone complain -- towards such things involving finances, am being affected by their decisions. I am doing the job of a Lead Agent, QA, and Trainer, and still I'm earning the salary of an agent, give or take a thousand pesos. They even had the gall to mark me down as being absent for one day and then being late for three hours on my payslip when here I am, going to work four-fucking-hours early almost everyday the past week just to finish the GODDAMNED UPTRAINING I AM NOT ABLE TO DO BECAUSE I CAN'T PULL PEOPLE OUT, WHY? Oh right. THE IRRITATING SYSTEM LATENCY OUR IT DEPARTMENT DOESN'T DO JACK SHIT ABOUT!
WHERE IS THE LOVE, PEOPLE?!?!
